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Get Answers

Discover solutions to common cycling questions and learn how we can support your next ride.

What Kinds of Bikes Do You Rent?

We offer a variety of bikes, including road, mountain, and hybrid options, ensuring the perfect ride for every terrain and style.

How Do I Check My Rental Status?

Log into your TrekTide account and access the ‘My Rentals’ section for real-time updates on your booking.

What Payment Options Do You Accept?

We accept major credit cards and a variety of digital payment methods for your convenience and peace of mind.

Can I Cancel My Rental?

We offer flexible cancellation options to accommodate changes to your plans. Check our policy for details.

How Do I Join the TrekTide Community?

Become part of our vibrant cycling community by joining events, engaging in discussions, and sharing your adventures with fellow enthusiasts.

Why TrekTide?

TrekTide blends quality bicycles, outstanding customer service, and a profound passion for cycling to provide unmatched adventures. Discover why countless riders select TrekTide for their journeys and experience the thrill of the ride with us. Whether you're exploring new terrains or cruising through familiar paths, TrekTide ensures every moment on your bike is extraordinary and memorable.

From the moment you step into our shop to the second you return your bike, our team is dedicated to providing you with an exceptional experience. We take pride in our commitment to personalized support, ensuring that every interaction with TrekTide is both memorable and rewarding.

Every detail at TrekTide is crafted to make your cycling experience seamless, exciting, and memorable—from our top-tier bikes to our personalized support.

Bikes for Every Path and Every Rider

From the moment you step into our shop to the second you return your bike, our team is dedicated to providing you with an exceptional experience. We take pride in our commitment to personalized support, ensuring that every interaction with TrekTide is both memorable and rewarding.

Whether you're looking for a leisurely ride or seeking a more intense workout, TrekTide has the perfect bike for you. Explore our wide range of bicycles, designed for every terrain and every skill level. From rugged mountain trails to leisurely city rides, our bikes are tailored to ensure that every moment on the road or trail is extraordinary and memorable.

Explore our wide range of bicycles, tailored for every journey, from rugged mountain trails to leisurely city rides. At TrekTide, we believe that every ride is a chance to create a new story, to challenge yourself, and to experience the thrill of adventure on two wheels.

A Community on Wheels

At TrekTide, we embrace riders from all backgrounds, creating a space where everyone’s love for cycling is celebrated. From novice riders taking their first pedal to seasoned cyclists seeking new adventures, we believe that every ride is a chance to create a new story, to challenge yourself, and to experience the thrill of adventure on two wheels.

Service That Goes the Extra Mile

Whether it’s expert advice or personalized recommendations, our team is here to ensure every ride is a success. We believe that there is no better way to connect with nature than on a bike, and we strive to create experiences that will leave you with lasting memories.

Join the TrekTide Tribe

TrekTide isn’t just about rentals—it’s about building a family of riders who inspire and uplift one another. Be part of something extraordinary.

Share your TrekTide experiences with us and discover the latest news, tips, and behind-the-scenes stories.

Browse Online

Can’t make it to our location? No problem. Check out our user-friendly online platform to explore bikes, schedule rentals, and get assistance anytime. With just a few clicks, you can browse our selection of premium bikes, view availability, and reserve your dream ride. Plus, our online chat feature ensures that our team is always just a click away to answer any questions or help you plan your next ride.